2026
AI-powered vetting platform · Brighte
Vetting installers took a month. Now half a day.
Product designAgentic workflow
- Challenge
- Vetting took up to a month across four systems, with 58 minutes of manual work per application and a backlog building. Worse: more than half of accredited vendors never went on to write a single deal.
- Solution
- Reframed the brief from "redesign the form" to designing the data layer for an AI system. Vendors move through a structured intake that hands the agent clean data, while the admin portal surfaces the results so humans keep the judgment calls.
- Role
- Product Designer at Brighte. Owned every vendor and admin surface end to end, in a pod working hand in hand with engineering.
- Impact
- Approval to accredited went from 17.5 days to half a day, and decisioning from 58 minutes of manual work to under 4. 89% of vendors who started the form finished it.
